15 minutes
$34 (with 20% off coupon available on their website)
Terrible customer service.
I drove up and no one came to greet me. In fact, I couldn’t even tell at first that there was a man in the smog check bay. (There are other bays for various car repairs.) After a minute or two, I saw that he was there. He made no motion to acknowledge that he’d seen me.
“Maybe I should just drive into the bay?” I thought.
So I started to drive in when the man told me to stop.
“Okay, leave your car here.”
Oh.
Well, hello. I’m fine. How are you? No, you don’t want to have this conversation? Or give me more than 2 seconds of eye contact? Okay. Cool.
“You can go wait in there.”
Enter tiny waiting room with impressive layout of magazines. After about 5 minutes, another man appeared in the cutout of the back wall. I thought maybe he would say something to me when he finished his phone call.
Nope.
Ten minutes after that, the first guy got in my car and did a 3 point turn.
Is it over?
Another person pulled in and he started on their car before appearing out of nowhere to say that my car was done.
At least I can register my car now.